Return & Refund Policy
Thanks for shopping at Uruhashi Corp.
If you are not entirely satisfied with your purchase, we're here to help.
You have 20 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
No returns will be accepted for close out items, promo or sale items.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
We go to great lengths to ensure that your order is correct, properly packaged, and well protected. Despite our best efforts, damage sometimes occurs during shipping. If any of your items are damaged, please contact us immediately so that we can assist you.
Questions about the Return and Refund Policy should be sent to us at :
12 Pittsburgh, Cubao, Quezon City, Philippines
Mobile No.: 0956 - 0714488
Office No. 87996662
Activity: Food Importer
License Number: LTO-3000001149952
Activity: Cosmetic Trader
License Number: LTO-3000004087396
USPTO Registered Trademark
Before purchasing Ishigaki products, please look over our policies. Our policies are firm, and aim to be fair to everyone. Please carefully read them, along with individual product descriptions, and contact us with questions before purchasing. By purchasing from us, you agree to these policies and are accepting responsibility that you have carefully read the item description and viewed all product photographs of the piece you are purchasing.